At it's simplest form each credit is for 1 survey panelists feedback. So for example if you'd like to have 50 different people vote on a logo concept, you'd be charged 50 credits. For longer surveys or needing specific demographics there a small additional fees.
For a detailed breakdown of how pricing works, please visit our pricing calculator.
Yes, but not until 1 year! So you have plenty of time to use them after purchasing.
This feature is for people who want to give others access to their Helpfull account. It's mostly used by organizations who have multiple team members who will be running surveys. This way all the Seats are able to share and use the same credits and billing information as the main account.
No! There are no setup fees at all, we keep our pricing as easy to us as possible. Monthly plans are simply billing month to month and can be canceled at any time.
We currently accept all major credit cards: Visa, American Express, Discover and MasterCard